Every now and again you’ll come across someone who’s a genuine talent in their industry. It could be development, design, hell it could be anything, but you’ll know them when you see them. They’ll have something more than most, a little spark that makes you realise you need to get them in your company ASAP!
So, you approach them, have a chat and they turn out to be everything you thought and hoped! You make an offer and off you go! New, super talented individual is now working for you! Sorted. Ish.
What normally follows is the slightly depressing bit. You’ll take that talent and put them in your environment, which is almost certain to end up being counter productive to their skills. You can take the greatest designer ever found, but once you have put them through budget meetings, impossible timescales and unreasonable timescales you can pretty much crush the spark right out of them!
The problem is that even the most talented people have to work within the same limits as the rest of us, the same environment and face the same problems. There’s no point investing in the next big thing if within 3 months the reality of your business or clients will have drained them of all the life they had. All that happens then is you run around, looking for another next big thing, find them, hire them, crush them. You end up spending more on recruitment than you want to and never have a settled team or environment.
The trick is to make sure the boring things are in place before hand. Do you have processes that work? Do you have proper client management? Proper budgets or specs? Do the right people deal with the clients and do they handle them in the right way? How do you train staff? Who reviews them, mentors them? All of the above sounds simple, but if you don’t have it in place – and I’ll bet many of you don’t – all you will do is take your little gem of talent, and drain it of what caused you to hire them in the first place.
Business processes – very boring. Very, Very important.